MOIRAGE / CUSTOMER INFORMATION

PRIVACY
STATEMENT.

Last updated: November 10, 2026

A clear account of the information this storefront uses.

Who handles your information

The independent seller trading as MOIRAGE is responsible for personal information collected through this storefront. Use the details on the Contact page to raise privacy questions or requests. This statement covers MOIRAGE’s storefront; third-party services have their own privacy notices.

Information involved

  • Browser preferences: the shopping bag uses local storage on your device. It records whether the wallpaper collection is in your bag; it does not store payment details. A temporary random checkout-attempt identifier is kept in session storage so a failed connection can be retried without creating duplicate checkout sessions.
  • Orders and payment: when checkout opens, Stripe may process your name, email address, billing details, payment information, transaction identifiers, tax information, and fraud-prevention data. MOIRAGE may access the order information needed to deliver files, respond to support requests, manage refunds, and keep records. Full card details are handled by Stripe.
  • Technical information: the web host and payment provider may process IP addresses, browser/device information, timestamps, request data, and security logs to operate and protect the service. The application temporarily counts requests by network address to limit abuse.
  • Messages: if you contact us, we process the information you send and your reply details to respond.
  • Order delivery: we use your checkout email to send your private download link via Gmail. Buying does not subscribe you to marketing emails.

Why we use it

We use information to process and fulfil purchases, provide downloads and customer support, prevent fraud and misuse, and meet applicable accounting or legal obligations. Where data-protection law requires a legal basis, these purposes rely on performing a contract, legal obligations, or legitimate interests in operating a secure service, as applicable. Consent will be requested where required for optional processing.

Storage, cookies and tracking

This website currently has no advertising trackers, analytics scripts, or advertising cookies. There is no marketing signup on the launch site. Its bag preference is stored locally in your browser. You can remove it by clearing this site’s storage or removing the item from your bag. Stripe’s checkout may use its own cookies and similar technologies for payment and security purposes.

Service providers and disclosure

Information may be processed by Netlify (store hosting and delivery records), Stripe (payments), Google (order and support email and web fonts), and Cloudflare (wallpaper storage and downloads). We do not sell personal information or share it for cross-context behavioural advertising. Information may also be disclosed where required by law or reasonably necessary to protect the service and customers.

Read Stripe’s privacy policy for its payment-processing practices. If the storefront’s providers or data uses change, this statement will be updated.

Retention and security

We retain information only as needed for the purposes described here, including required transaction records, support, dispute resolution, and security. Retention periods depend on the record and applicable obligations. Bag information stays on your device until you remove it or clear site storage. No online service can guarantee absolute security; protect your private order-confirmation URL as you would another access link.

International processing

Hosting, payment, and email providers may process information in countries other than your own. Email us for information about the providers handling your order and applicable safeguards.

Your choices and rights

Depending on your location and applicable law, you may have rights to access, correct, delete, restrict, object to processing, or receive a copy of your personal information. You may also have the right to withdraw consent for processing based on consent, and to complain to a data-protection authority. Contact MOIRAGE through the Contact page; we may need to verify your identity. Some records must be kept to satisfy legal obligations or handle disputes.

Children and updates

The storefront is not directed at children under 13, and we do not knowingly collect their personal information. A parent or guardian can contact us if they believe a child has provided information. Updates to this statement will appear here with a revised date.

Support messages

When you use the contact form, we use your name, email, topic, optional order reference and message to respond and resolve your request. Google delivers the message to our support mailbox. Please keep card details, passwords and download links out of your message.